The "Sales Center" Model: Why Your Automated Funnel Needs a Phone Call

The "Sales Center" Model: Why Your Automated Funnel Needs a Phone Call

🚀 This is the evolution of "Put a Button on It." Here’s the blueprint for the "missing piece" Chad is building into Mintbird.

How many times has this happened to you?

You're on a live call, delivering pure value. Someone in the chat raises their hand and says, "Can I get the link for your high-ticket mastermind?" You get excited, your team sends them the link... and nothing happens.

It's a frustrating problem. As Chad explained this week, "when people open up a link, they will start to talk themselves out of something." A sales page, no matter how good, is impersonal. It can't answer their specific, last-minute questions or overcome their personal fears.

This week, Chad found the solution: the "missing piece" in the Titanium ecosystem—while helping a friend whose 8-figure company was in crisis. 

His friend's company was running on a 20-year-old, "duct-taped" tech stack. Yet, it was massively profitable. Why? Because it didn't just rely on automated funnels. It had a sales team.

This team would personally call new customers, thank them, and manually process upsells over the phone. They were doing what a sales page can't: building real, human trust.

This is the "Sales Center" model, and it's the next evolution of our strategy.

The Old Way vs. The Sales Center Model

The Old Way (Funnel-Only):

1. A customer buys your low-ticket product.

 

1. They immediately see an upsell page for your $3,000 mastermind.

 

1. They're not ready. They close the page and you lose the sale.

The New Way (Sales Center Model):

1. A customer buys your low-ticket product (like a $7 pickleball offer).

 

1. You (or your team) personally call them to thank them and ensure they got their product.

 

1. You build incredible trust. That customer is blown away by the personal touch.

 

1. You can now have a conversation about their goals and mention your high-ticket mastermind.

 

1. When they say "yes," you don't send a link. You say, "Great, I can get you set up right now. I have your card on file, with your permission, I can process that for you."

This hybrid strategy is the secret. The funnel does its job (getting the customer), and the sales center does its job (building trust and increasing LTV). As Chad's friend Armando proved, this model converts over 30% of low-ticket buyers into monthly members.

How Mintbird is Becoming Your Sales Center 💸

This isn't just a theory. Chad is actively building this Sales Center functionality directly into Mintbird for Platinum members.

Here’s what’s coming:

• Full Contact Records & LTV: You'll be able to click on any customer and see their entire order history and total Lifetime Value (LTV). You’ll know exactly who you're talking to and how valuable they are.

 

• Manual "New Order" Button: While on a call, you can click a "New Order" button inside the customer's contact record.

 

• Charge Card on File: You will be able to select the product they want (e.g., "Mastermind") and the correct payment plan, then charge their card on file (starting with Stripe) or enter a new one. The sale is done in seconds.

 

• Staff/Agent Accounts: You'll be able to create "agent" accounts for your team members. This will allow them to make sales on your behalf, and you'll be able to track which agent made which sale for commissions.

This is a complete game-changer. It means you are no longer just building funnels; you are building a professional sales operation.

The funnel gets the first "yes." The Sales Center gets the big "yes."