What an 8-Figure Business Crisis Taught Chad This Week
This wasn't a normal week. Chad had to step in and help a friend save his 8-figure company. The lessons he learned about strategy, security, and confidence are too important not to share.
As you might have heard on the calls, Chad had to cancel his Entourage Mastermind this week. A very good friend of his, Nick, who runs a company that did $27 million at its peak, called him in a panic.
His business was under attack from the inside. They were up until 3 AM securing tech stacks, locking down servers, and fighting to regain control.
It was a painful, stressful situation. But in the middle of that chaos, Chad had two of the biggest epiphanies of his career. One was a new strategy. The other was a critical warning.
Revelation 1: The "Sales Center" (The Missing Piece)
As Chad audited his friend's company, he saw a "duct-taped" mess of tech. His friend had five different pipeline accounts, courses on Wishlist, Kajabi, and ClickFunnels, and a 20-year-old custom cart. Chad's first thought was, "How is this making money?"
Then he saw it.
His friend had a team of 14 salespeople. When a new customer bought a low-ticket product, this team personally called them. They thanked them, built real trust, and then sold them high-ticket offers directly over the phone, manually.
Chad realized that was the "missing piece" he’s been dancing around. We’ve perfected the automated funnel to get the first sale. But the real, sustainable LTV (long term value) comes from the high-touch, personal follow-up. This is the "Sales Center" model, and it's why Chad is immediately building that capability into Mintbird.
Revelation 2: The "Free Gmail" (The Urgent Warning)
The second revelation was a brutal reminder. The reason his friend's company was so vulnerable was that critical assets: domains, bank accounts, software were all tied to company-issued G Suite emails.
This is the same mistake Chad has warned about from his own legal battles. When a partner dispute happens, the first thing they do is shut off your email access. If they control your email, they control everything.
Chad is telling his users this as clearly as he can: NEVER use a company G Suite email for your core assets.
Go right now and create a free, personal Gmail account that only you control. Tie it to your personal phone number. This one simple step is what saved Chad's entire software business. In these fights, possession is everything.
His Vision: A Business That's Both Profitable and Resilient
This week's crisis reminded Chad that strategy and security are two sides of the same coin. It’s not enough to have a great offer; you have to be able to protect it.
It also reinforced his belief in the "Entrepreneur's Journey." When Chad was on the call with his friend's sales team, half of them knew who he was. They were his students. They saw the value in what he does, which is why his friend asked him to come in and teach his 4 million customers.
It was a full-circle moment. You have to go through the fire. You have to face the fear, the doubt, and the legal battles. But you must keep going and put your button on the page.
Chad's vision is for us to build businesses that are not only profitable (like the "Sales Center" model) but also resilient (like the "Free Gmail" strategy). Master both, and you'll be unstoppable.